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camera issues after zoom update

afrim
Listener

afrim_0-1673555961024.png

Please fix the camera issue asap. We're having an important meeting. I even tried a secondary camera and the issue is still there.

 

6 REPLIES 6

David49
Listener

Found this post. I have made these changes and so far so good.

 

I had to go into the video settings & change 2 things:

1) Change the "Adjust for low light" from Auto to "manual"

2) Click the "Advanced" (in video settings still), and uncheck the "Optimize quality of the video/send with de-noise"

 

So far so good, it has been a fix for me, hope this helps you too!!

I'll try that David.  Did you consider just trashing it and reinstalling?

HwoALanG
Listener

Disable "Optimize quality of the video/send with de-noise" under video > Advance

 

not sure what changed with last update but logitech Meet up 4K Camera causing same issue....

 

 

willjoe2442
Participant

Open the Settings app on your Android phone.
Go to Apps and tap the Zoom app.
Then, press Permissions > Camera.
Next, press Allow to enable camera access for Zoom.
Finally, open the Zoom app, join a call, and see if the camera works.

 

Regards,

Will

Ginger_Anne
Listener

KeithFoundFun
Listener

You too?  I did a silly mock trial...they demanded I have the latest version of Zoom and now my camera is glitchy A.F.!!  The latest experience has it switching my window for others, even the host!  Super embarrassing Zoom...Fix it PLEASE!