Recording - audio only but I need video recording too

I am recording a meeting to the cloud and the recording is only audio only.I have checked the account settings and made sure the audio only box is not ticked.What else can I do?

zoom not connecting

I have been trying to join my weekly zoom meetings since Thursday and I am unable to join using my Mac. Can someone tell what might be wrong? I have tried all the suggestions in the community but to avail.

bad imagen.

hola, soy Edilma Gomez. Pregunto por que la imagen de mis videos es tan mala, no se ve claro cuando esta en you tube?

Free plans limitation

Why do free meetings time out before the 40 minutes are up?

how to make a meeting with no passcode ?

List of Registrants

I want to export a list of all registrants for my Zoom meeting. The Zoom Support says to Open Registration, click on registrants, and click on Export in upper right corner. I see no such button or option.

Audio cutting out when we put microphone near piano to listen

During our Zoom church service, we switch to a mic on the piano in order to hear the music being played. The first few notes are heard and then the audio cuts out. When talking directly into the mic, the words can be heard on Zoom. We have tried seve...

History of Meeting that we have join as a Participant

Greetings to all, May I know if there is a way we can track the details of the meeting we have attended such as date, time, Duration, and no of participants attended. If there is a way, can I know how can we do that? If not, can we request the ZOOM d...

Can't view recorded video - can only hear audio

Hi there, I recorded an interview with a client yesterday but when I try and play it back, I get this error message: The media playback was aborted due to a corruption problem or because the media used features your browser did not support. And when ...

update Participants' email addresses

how do I update participants' email addresses? Thank you.