Video and Audio Problems when I open Zoom

So, video and audio work well on my computer. But when I start Zoom, the quality of both automatically decreases. For example, when I share a video the rest of the participants hear the volume too low. Also, when I see the video someone else shares, ...

Sharing a file via the chat

Hello: I am running latest IOS on MacBook Air. Using Canvas and Zoom in side Canvas, but also often just use the separate Zoom APP on my Mac. For some reason, during classes, I simply cannot share files via the chat anymore. Why not? It used to work ...

Can not view drop-down menus

Hello, I can not view some drop-down menus when using zoom, which appear completely white or keep showing the background image on my screen. The same happens for the bar on top when sharing the screen, hence I am not able anymore to control the meeti...

Zoom meetings created from Google calendar even when I don't select "Make it a Zoom meeting"

Hey legends,I've been using google calendar with Zoom extension for ages, but in the last week or so whenever I create an event in the calendar, a Zoom meeting is created in my Zoom account, even when I don't select 'Make it a Zoom meeting' (i.e. I m...

When I try to share sound on my Mac for zoom, the sound goes CRAZY

This problem just started. I tried restarting computer, deleting and redownloading zoom, etc. The computer has no audio issues when not sharing sound on zoom. The zoom profile has no issues sharing sound when logged in on a different computer! Please...

Cloud recording storage

My available cloud recording storage is almost full. How can I download them to my laptop?

Zoom Plugin for Outlook

Good Afternoon, One of my users explained to me that when creating a Zoom Meeting (Outlook for Mac) while replying to an email, the details of the meeting go to the very bottom of the thread. I realized that this can be very inconvenient especially i...

How can I retrieve registrants from 2023/2024 meetings