Zoom Integration with Salesforce

My team recently just integrated Zoom Video to our Salesforce instance. Salesforce is logging the call/meeting as an event. But what my team cannot figure out how to locate the link to the recorded Zoom Video Meeting. Does anyone know how or where we...

Creating Avatars

Hello ~ I am the owner and admin of my Zoom account and I am running the latest version of Zoom - 5.15.5. I have been trying to create an avatar for some time and I have updated all of the under the Account Management and Account Settings to toggle o...

Zoom recordings

While recording a zoom meeting, I failed to end the recording, therefore, the recording could not convert. Is there a way to retrieve the recording?

Metronome isn't heard

Hello, I have to put on the metronome for my classes. It always worked fine and people could hear, but from last week, the sound from the PC is not transmitted at all. Tried all settings, tried 3 mics. It works from the Ipad but i need to use a PC fo...

How to prevent auto-resizing of Zoom window in MacOS

I often want Zoom to take up half my screen. Whenever I open the chat in a meeting, instead of resizing the elements within the zoom window to create room for the chat window, the entire Zoom window resizes, adding on the width to display the chat. W...

I am not seen by others in meetings, my video is a black screen.

My video and camera are working fine. I've made sure my video is on. Other participants see me only as a black screen unless I turn my video off and then they will see only my name. This only happens when I am a participant. Everything works fine whe...

Can not resend the confirmation email for the meeting

schedule a meeting setup

my schedule meeting setup page has an invitee box to fill out but will not send the invite out to them. I have to copy the meeting and then go to my email account, copy and paste the meeting, and address to them there. Do i need to link my email prov...

Knowing a previous known passcode to watch recorded video

I recorded a zoom session in my phone, when i was done, it was saved in cloud, the link was emailed to me. When I wanted to watch the recording, it asked for a passcode. I wasn’t aware that I had a passcode is there a way to retreive a previous meeti...