Overcharged - offered and encoded a 3 month 50% off but still charged full

I was about to cancel my subscription but was offered a 3 month 50% off ($7.50) just to continue my subscription. I took the offer and still was charged full $14.99.How do I report this? Is there a customer service chat or phone or EMail that I can c...

Recorded video stuck "in processing"

I have not encountered this before where the cloud recording is not sent within an hour of my recording -- it has been almost 10 hours and it is marked "Processing" in my recording file. How can I fix this?

Display a static image

I read about virtual backgrounds. In the page I read first, it said I can use a virtual background instead of a static image. The virtual background isn't working because all I see is my background and not myself. Can I instead get Zoom to use a pict...

speakers do not have sound. Any suggestion

Large Zoom Meetings with over 200

HIWe have a large meeting with over 200 attendees and need to record the faces of all attendees while the event is going. How do we do that for attendance tracking? Help!

leaked passwords

My Zoom is breaking during meetings, just stopping (regardless of whether I'm the guest or host).Then, when I log back in, it posts my password on screen as my ID name instead of my ID name. It's happened during each of the last 3 meetings, and it's ...

Take Attendance During Meeting

I would like to generate an attendance report during an active meeting. Is there a way to do this?

Oops! We were unable to complete your request. Please try again. (300)

When I try to sign in in Zoom with my google account with firefox, I get this message:Oops! We were unable to complete your request. Please try again. (300) Like adviced, I deleted my cookies and cache, but the error remains the same! With chrome bro...

the video in my recorded presentation lost quality, is chopped

Hello, while recording my powerpoint presentation the videos played at normal speed.The recorded presentation shows a chopped video. How can I record the powerpoint slides with video playing at the original quality ?