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audio problem

mnadarsh
Listener

I'm not able to listen the voice of the host. speakers are working properly but I'm not even be able to hear a  single word from the host. when i use headphones its audible but not audible with computer speaker. what i need to do

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi mnadarsh,

 

check to see that your zoom settings for audio have your computer speaker selected.

 

click on your profile picture and select Settings

Eliot_1-1708433799332.png

 

In Settings, click Audio

Eliot_0-1708433605035.png

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

 

RN
Zoom Moderator
Zoom Moderator

Hi @mnadarsh welcome to the community! I wanted to put the spotlight on @Eliot's reply and ask if you were able to test your speaker within the Zoom desktop client settings? If you are able to hear the audio feedback after clicking on 'test speaker', you should have no problem in-meeting hearing others. Let us know if this helps! If not, this maybe an issue as to the speaker devices at the device level, more info on Fix sound or audio problems in Windows under "check your speaker output". 

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