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Zoom was unable to create the meeting

Sarah29
Listener

I am using squarespace and acuity to schedule appointments.  I have integrated with zoom but when an appointment is scheduled there is an error of "zoom was unable to create the meeting".  A link goes out on the invitation but I don't know why I'm getting this error in Acuity scheduling.  

3 REPLIES 3

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello Sarah,

 

Sorry to hear that. Please follow this article for next steps:

 

https://support.zoom.us/hc/en-us/articles/5719999863437-Zoom-error-message-failed-to-create-conferen...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

RachelGomez123
Participant

Restart your computer. If your screen still freezes or Zoom still crashes after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

 

Regards,

Rachel Gomez

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Rachel, She is not facing camera issues. She is not able to schedule meetings using squarespace and acuity