Now LIVE! Check out the NEW Zoom Feature Request space to browse, vote, or create an idea to enhance your Zoom experience.
Explore NowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-01-30 09:01 AM
Hello,
I have zoom hardware acceleration enabled. Also, In Finder>applications>zoom.us>get info, I have "prefer external gpu" enabled. Yet, the Integrated graphics is higher than the external graphics card usage. See the screenshot provided (taken during a zoom meeting and while writing this post).
Hardware:
MacBook Air 2019
Core i5-8210Y
Intel UHD 617
AMD Radeon RX 5500-XT (External)
2022-02-28 10:43 AM - edited 2022-02-28 10:44 AM
Hey @Skyline_X, have a Mac and GPU however, don't have all the things to connect my GPU to my mac to test this for you. As I do more research on Using an external graphics processor with your Mac.
Try going into Energy Saver, disable automatic graphics switching. This will disable the Intel UHD 617 integrated GPU and make it run on the AMD Radeon 555X dedicated GPU.