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Zoom stops responding but still works temporarily

Ost1
Listener

After 10+ seconds of entering a meeting my zoom stops responding. I can still hear the other participants and the video still works for a couple minutes, but I can't click on anything as the application isn't responding. Audio normally continues to work for the next 10 to 20 minutes then the application completely freezes. 

 

I've reinstalled zoom, updated pc and drivers, and cleared cache. I've got no idea what's wrong. Please help.

3 REPLIES 3

RN
Zoom Moderator
Zoom Moderator

Hi @Ost1 can you please double-check the version you're currently running on Zoom? Assuming we may need play with some settings after you confirm the version of Zoom you're on. 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Hi!  I am having the same issue!   I need to optimize my zoom.  Who can help?

kkonzack
Listener

I am having the same issue!