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Zoom records audio, but only shows the first slide in my powerpoint presentation.

titantimur
Listener

‎2021-10-12 08:36 AM

This is my issue: Zoom records audio, but only shows the first slide in my powerpoint presentation, even thought the slides on the screen advance throughout class.

 

What have I done wrong?

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9 REPLIES 9

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-12 09:07 AM

Hi @titantimur 

 

Are you local recording, or cloud recording - and how are you playing your recording?

 

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titantimur
Listener
In response to Rupert

‎2021-10-12 09:09 AM

Cloud recording. I send the link and passcode to my students after Zoom sends it to me. I move the slides during class, but students reported that audio is there, but the first slide stays on the screen the whole time in the recording.

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ChrisO
Note Taker
In response to titantimur

‎2021-10-12 10:42 AM

Are you sharing just the application or the entire screen?

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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titantimur
Listener
In response to ChrisO

‎2021-10-12 10:52 AM

I thought I was sharing the whole screen, but you asking this question means I could be pressing incorrectly. Again, students report that the first image in the presentation stays on the screen, and the full 2:40 minute audio records as normal.

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ChrisO
Note Taker
In response to titantimur

‎2021-10-12 11:55 AM

Have you tried watching the recordings yourself to verify what the students are saying? I have tried to reproduce the issue but can not.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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titantimur
Listener

‎2021-10-12 10:57 AM

Perhaps I should mention: All last academic year, I taught over Zoom on an older laptop, but I don't remember adjusting anything in the settings as I was preparing to teach remotely. My new laptop uses a newer version of Windows, but I use the new laptop exactly as I did the old one, with no changes to settings.

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ChrisO
Note Taker
In response to titantimur

‎2021-10-13 06:11 AM

Are you using the beta PowerPoint as background or doing an actual screen share?


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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emking
Listener
In response to ChrisO

‎2022-04-04 02:47 PM

I am having the same problem.  On my old MacPro computer, I can record PowerPoint lectures just fine.  I share the PowerPoint, start the slide show, then start recording.  I have a newer MacBook Air for work and it will only show the PowerPoint as though I had not even started the slide show.  The first slide stays there and, on the side, all the other slides, but nothing moves.  Any thoughts?

 

ChloeDan
Listener

‎2022-07-30 06:45 PM

I have the same problem. I have been using Zoom to teach for three years. The recording function works well. However recently I tried to record my teaching while I connected my laptop with a larger screen and showed my slides on that screen. Then, only the first slide of my presentation stayed on the recording. The audio went well. 

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