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Zoom "disappears" when moving to breakout rooms

aligreenman
Listener

I host meetings with 150+ participants and not all of them are very tech savvy, we'll say. We ask that they have Google Chrome open for another function of our meetings, but it basically just runs in the background all day; it's not something they need readily accessible, just open. 

 

What I've found is that a lot of times when I open breakout rooms, Zoom becomes the background app and the participants end up looking at their chrome window. Some of them throw an absolute fit because they can't figure out how to get back to the room. Is there a way to stop this from happening, and ensure that zoom will stay as the main window they see when moving to breakouts?

1 REPLY 1

CarlaA
Zoom Moderator
Zoom Moderator

Hi @aligreenman , thank you for your contribution! I know it has been a while since you initially posted, but I wanted to check up on this issue. Are they using the Zoom App or connected via a browser? What happens if they minimize the chrome window when in the meeting?

 

Zoom Community Team