Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Hey there! I've been plagued with an issue recently that seems as if my settings keep going back to default. I host meetings in my personal room all day long (coaching and group sessions). I always go into the settings and remove passcodes to make it easier for me and my clients. However, the passcode randomly comes back (and when i go into my settings where I have previously removed the passcode requirement, there is a checkmark next to it again and there's a random passcode in there. All by itself! Almost like it reset somehow and put everything back to default. This happened to me three times today.
Finally, I figured I would just add a passcode because it seemed obvious Zoom wanted one for my personal meeting room and then again it reset and the passcode became some randomly generated one instead of the one I selected.
I have no idea what to do. Has anyone seen this and been able to resolve it?
Hi amc0480! Welcome to Zoom Community! 😎 It seems like you are required to enable one security feature. I would encourage you to look for the Settings ➡️ Meeting tab ➡️ Security and enable the Embed passcode in invite link for one-click join. Moving forward, they won't be needing to input the passcodes every time even if it changes.
Alternatively, you can enable the Waiting Room feature as another form of security if you plan to disable the passcode.
These options provide additional protection and privacy for your meetings and help prevent uninvited guests from joining.
If this answers your question, kindly click Accept as a Solution for others to be aware of this case as well. Happy Zooming!
Same happens to me--and there is no notification that Zoom has changed my meeting passcode. I now have to go in and check before every meeting that Zoom has not "updated" the passcode that I have selected and set as my meeting default. So frustrating! It appears that with every update that Zoom does, the meeting passcodes are reset to something random even if you have personally set a permanent passcode.