Ready to set up and use Zoom, but aren't sure where to start? Begin with our onboarding support experience for everything you need to get started.

Get Started
Showing results for 
Search instead for 
Did you mean: 

Zoom outlook plugin does not install in the required folder


from here



1. run the installation and it appears to install correctly (ZoomOutlookPluginSetup ran from c:\temp)

2. installation folder was set as default C:\Program Files (x86)\Zoom\Zoom Outlook Plugin\

 3. options to add meetings appear in outlook 2016 calendar.

4. noticed that plugin files are actually installed in the root of c:\

5. tried forcing installation in other folders but these are always ignored and files install off c:\

6.  now see issues with Zoom dialogs and a message about  "plugin_launcher.exe is using ntdll.dll from an unknown publisher. are you sure you want to run this software"  after that follows a number of dialogs citing plugin_launcher.exe)  








i am a domain user and the computer my documents is mapped to a network drive.  solved this issue by creating a new local user with admin rights and logging in then installing the plugin so it now installs in the correct folder and error messages have gone away.