Zoom not recognizing my RODE mic

[marcum]

Does anyone know how to make Zoom recognize my RODE mic again? I've done all the settings etc. It used to work fine and now will not pick it up - the mic is working and all connections are good. 

[Eliot]

hi marcum,

have you tried re-seating the usb dongle?

if this does not work, which rode mic model are you using and what zoom client and version are you using?

thanks, eliot

[marcum]

I have - I am Zoom pro and not really sure what version - how do I figure that out?  Thanks Eliot

[cherylpattyn]

I am now having the same issues, did you find a solution??

[acidmagneta]

I have the same issues. I use my iphone for zoom and connect my rode mic to my iphone via rode app. Sometimes it works and sometimes it doesn't and I can't figure out what the problem is. It is so annoying.