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Zoom meeting is not responding

maxmarrie
Listener

Hi all 
I hope you are all doing good.
Recently, I purchased a premium zoom version to do meeting with my client and office colleagues. The purpose of buying this version is to connect with unlimited peoples without any time limitation. Today, When I sent the link of meeting to my colleagues to discuss about Melbourne osteopathy center but they are unable to join this meeting.  So please do let me know how can I sort out this issue? its really urgent to do meeting with my colleagues.

1 REPLY 1

ZoomZoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Max.

 

What do they say it happened? Was there an error message? 

 

Sometimes the Join Before Host option is not on and attendees try to join before the host opens the meeting. This should not be a big issue, as long as if everyone is joining at the agreed time.

 

For reference: https://support.zoom.us/hc/en-us/articles/202828525-Allow-participants-to-join-before-host 

 

Hope it helps!

ZzZz