Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-05-23 05:31 PM
Hi everyone, recently i am unable to pin my iphone camera when hosting a meeting.
I start with my camera pinned to the screen, then log in with my second device to see the gallery.
When the participants start to enter i am unable to use my iphone camera to see myself as the host in a large screen (only gallery or with one of the participants in large option).
I never had this problem before.
Could someone please help?
Many thanks
2022-05-23 11:53 PM
Hi @murielb
I would like first to make sure that you have the latest Zoom version on your iPhone. If you could go to the apple store, search for Zoom, and check if there is an update.
Pin video allows the host to disable active speaker view and only view up to 9 specific speakers, while other meeting participants can pin one video on their end.
You have to have 2 participants or more share a video
2022-05-24 01:38 AM
I have the exact SAME problem as Muriel. We are Not Trying to PIN a participant.
On the iphone11 you doubletap the screen (on the profile of oneself eg ME, YogaRos the Host) and then the screen automatically expands to full screen, the other participants have turned OFF their own webcams, therefore are not seen. I've been doubletapping Me to Expand ME on the iPhone screen since March 2020. Why did this change YESTERDAY,??? It is 1000% frustrating and I have googled and been on YouTube yet only found everyone saying same thing, you DoubleTap iPhone screen to enlarge one's own view . Now I am like a tiny postage stamp in the corner, with everyone else's 'squares' filling the iPhone screen .PLEASE PLEASE HELP Thankyou so much Rosalyn Griffith
2022-05-24 01:39 AM
I am registered to Zoom at ***********.
How do I get a notification of any reply or help you can give me?
2022-05-24 01:42 AM
I do have the latest Zoom mobile App and also updated my iPhone installing latest update. The Same ~Problem happened on my pilates zoom class this morning. I am NOT trying to PIN a participant. I need MY view to be the full screen on the iPhone thank you thank you thank you for ANY help. I have more classes and wish to resolve this urgently thanks.
2022-05-24 08:06 PM
Hi, no it has not worked.
I am trying to pin myself as a host, not a participant, but i am unable to do so and see myself in the big screen. Never had that issue before, been using zoom for over 2 years. Please help
2022-05-24 01:34 AM
I have the EXACT same problem and it only started yesterday. Usually I greet my yogis or pilates group, then I Double-Tap ME ( the host) and my screen immediately Expands so that I can see myself teaching and demonstrating in the Whole iphone11 screen. I have deleted my Zoom app and uploaded latest. I have updated my phone. This happened again this morning. So frustrating. ZOOM tech - PLEASE PLEASE ADVISE.
2022-05-28 06:24 AM
This is a major bug - you can tap to pin on an iPhone BUT only when just 2 people are in the meeting, as soon as there are more it stops working.
This also stops any pinch-to-zoom with the camera on an iPhone. Both of these features worked perfectly until the most recent updates to the iOS zoom app. It continues to work fine with an iPad so it does appear to be a bug with iPhone specially not iOS in general
2022-05-30 01:33 PM
I have the same problem after ios 15.3.1 update. I can't pin myself to the screen. If this doesn't improve soon I'll have to stop using zoom.
2022-05-30 01:34 PM
I do not have such a problem on my other phone with ios 15.3. I can pin myself in that version.
2022-09-07 01:58 AM
After you swipe right to Gallery View, instead of double tapping (as with other participants) just tap and hold on your video. A few options should pop up, including “Pin”. This solved it for me.
2022-09-16 07:24 AM
thanks for your suggestion. I teach my next Zoom class next Monday morning so I will definitely try this!