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2022-08-09 06:38 AM
Today I've got message that my version outdated and I should upgrade, otherwise it won't work. I upgraded to 5.11.3 (3882). After that zoom fails to start with:
Zoom path is: /opt/zoom
Start subprocess: /opt/zoom/zoom sucessfully, process pid: 16139
/opt/zoom/zoom: symbol lookup error: /opt/zoom/zoom: undefined symbol: drmGetDevices2
Something went wrong while running zoom, exit code is 127.
I have Debain 9 with Gnome.
I checked all libraries - all of them installed:
Btw, as a workaround - it there an archive with old but working versions?
2022-08-09 07:16 AM
one of my clinicians had the same problem yesterday--she said it began working late afternoon but wasn't sure why it didn't work. She missed a client session because they couldn't figure out how to connect.
2022-08-17 10:47 AM
In case anyone else hits this: drmGetDevice2 and drmGetDevices2 was added to libdrm as of version 2.4.75. libdrm part of the OS, not distributed with Zoom's software. The previous version of Zoom (5.10.7) does not used this new API, so if you can a download a version of Zoom that predates 5.11, it should work with the older libdrm. I really wish Zoom would stop switching to newer APIs because not everyone can update/upgrade their OS to the latest. I am effectively stuck on 5.10.7 until I do a complete OS upgrade, which will not happen anytime soon.
2022-08-17 02:36 PM
This issue regarding the drmGetDevice2 dependency should be resolved in this weekend's release. That should help you continue using Zoom without having to upgrade your OS.
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.