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2021-09-25 10:22 AM - last edited on 2023-05-31 01:39 PM by RN
Zoom creates a folder with the name and time of the meeting, but it is empty. I do not record the meeting. This doesn’t happen all the time, only for some meetings, but always for a meeting someone else hosted.
Solved! Go to Solution.
2023-02-03 08:13 AM
I think I found the solution, at least for me it works.
Below a screenshot of the 2 settings that need to be changed on ZOOM Settings portal, so this can stop from happening.
Hopefully this solves you problem too.
2021-10-18 01:41 PM
2021-10-18 02:21 PM
Thank you for the reply. Yes it happens occasionally.
Do you have any idea what could be causing this?
2022-05-17 10:07 PM
Do you have any suggestions for this issue? I am having the same problem.
2023-01-09 03:20 PM
Hi. It's not just on Macs. I just discovered a ton of empty folders in my Zoom folder - one for every meeting I've had since last fall that are not recorded. Thanks.
2023-01-14 06:41 AM
This has been happening to me since I moved to a new laptop. Extremely annoying! Can't find a way to disable this (except for recorded meetings or chat transcripts, obviously).
2023-01-15 06:41 AM - edited 2023-01-15 06:42 AM
Hello Bri. Can someone from Zoom please reply? There are a few people who have posted here with the same problem. Thank you
2023-01-16 09:39 AM
It looks like this problem is growing, but no one from Zoom is responding. For those of us with subscriptions because we facilitate a lot of meetings, it's causing problems because it's confusing and takes a lot of time to open each folder to see if it can be deleted. A response would be greatly appreciated.
2023-02-03 07:55 AM
2021-12-01 07:56 PM
I have the same problem but I'm on a PC. It started 3 days ago. A date-stamped folder is created but it's empty.
2022-12-01 03:04 PM
Me too! I have an iMac and it creates and empty folder for EVERY meeting I am hosting...since I am a music teacher, this is a lot of folders on any given day and I cannot find the ones I actually did recordings in easily since they are mixed in with empty ones. How do I get this to stop? It didn't used to do this!
2023-01-06 10:19 AM
Same here. Zoom automatically creates empty folders on my mac after each of my meetings. It's been happening for a few months. any ideas?
2023-02-03 12:13 AM
I also have this issue on Windows. @Bri, please let us know when a solution is available.
Have a nice day!
2023-02-03 07:54 AM
2023-02-03 08:13 AM
2023-02-03 10:20 AM
Thanks so much. It's unfortunate because I need to save the chatbox following a meeting, but I'll just have to remember to do it manually. Have a great day!
2023-02-09 08:44 AM
This is great, but it used to only create the folder when there was something in the chat (which I like to have) and not create a folder for every single meeting regardless. Started happening within the last few months and it's extremely annoying.
2023-02-09 08:50 AM
Totally agree lexie2023. I'm curious how many people have to complain before zoom will do something about it.
2023-03-30 08:49 AM
Same problem here! Zoom, please help!