Ready to set up and use Zoom, but aren't sure where to start? Begin with our onboarding support experience for everything you need to get started.

Get Started
Showing results for 
Search instead for 
Did you mean: 

Zoom crashes all the time


Hi all.

I can't use zoom at all. I get "Zoom quit unexpectedly" all the time. I can't access settings to change anything. Tried uninstalling and reinstalling.

Zoom version 5.8.3 (1581) and Windows 10 with the latest updates.




Having the same problem. Works flawlessly with one PC, but my other PC cannot get it to do anything. For me, I open Zoom, and wait a few minutes, then I get the "Zoom quit unexpectedly" message. I get the same message when I click "join a meeting", or "new meeting", or even trying to open the settings.

Yep,got the same issue. Zoom can't give an error message, can't produce a log file, can't give a safe mode etc.Reinstalling doesn't help.