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Zoom calls not syncing In salesforce

Gupta_Sahil123
Listener

Hi,

I am a salesforce developer and my client uses zoom integration with salesforce which was implemented by another developer. Now the issue here is that the fields in salesforce are not being updated after the zoom call ends. I am not sure how this is configured for zoom calls.  Is it some config issue ??  Could someone help me understand the process in salesforce after the zoom call ends? 

 

1 REPLY 1

jeremyjustin
Community Champion

Hi @Gupta_Sahil123 thank you for your post here on the Zoom Community! You may have seen this information already but just in case, here is the link to our Marketplace where we have information on the Zoom for Salesforce App. This is the app built by Zoom that includes support for Zoom Phone

https://marketplace.zoom.us/apps/c8ZcoziZQoaFPE8x6INBag

 

There is an overview, information on the permissions and scoping, and also Developer Resources with documentation. 

 

If this does not get your to resolution, might I suggest posting directly to our developer forum here https://devforum.zoom.us/

 

This is a place you can interface with other developers and Zoom Developer advocates. 

 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!