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I use crystal sound bowls as music on some of my zoom calls but for some reason, my clients can no longer hear the bowls. They don't hear anything when I play them, no matter how loud they get.
I know it has something to do with the audio settings. I fixed it once a few months ago but I can't get the sound no matter what settings I choose.
I've attached 2 photos. Anyone online that I have looked, it says to change some settings under "advanced" but my advanced settings only has the option for "echo cancellation".
Does anyone have any advice?
(I have attache a few pictures of my settings)
I too, am having this issue in the last month. It never was a problem before.
Have you received any help with it?
I have tried sending a message to customer support and have not heard back.
I'm a sound practitioner too. 🙂
Step 1: In your first screen shot, under "Audio Profile" change it to "original sound for musicians". Right now you have it set on "live performance audio" with is currently in BETA mode and doesn't work with the sound bowls.
Step 2: when you play your sound bowls you must turn ON "original sound for musicians" On a professional zoom account, using a MAC it is in the top left-hand corner.
Happy Sound Healing!
I was aware of that «original sound» but when I talk only, There are more noises from the surroundings like the noise of the computer. Any thoughts about that? I play crytals only at the end of my online yoga class. And streaming on facebook as well via OBS. So even if it is good on zoom still the same problem on facebook. Thanks!