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Zoom Virtual Background on Chrome Web browser


I just realized the virtual background on Zoom web browser changes,

Before it diecut my face properly and now it has a square and a circle on my face which look way less professional.

I went to research and see it is PWA for Chrome, it is new update?


Now all zoom chrome user if wanted to use a VB will have the cirlcle and the heart shape on the face?



Community Champion | Zoom Employee
Community Champion | Zoom Employee

When using the web client, also known as the PWA, Zoom is more limited in what it can do compared to the full desktop client, which must be installed. One example of a limitation is using virtual background in the web client, which is currently limited to just a masking ability, rather than a full virtual background feature. 


If you want to use the full virtual background feature, please download and install the full desktop client from the Downloads page


Hi I'm Rika and I am having the same problem. I am using chromebook. I already downloaded  Zoom Client for Meetings however I still have the circle on my face which looks not professional.

Would you please help on this?

Thank you