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2022-03-11 04:41 AM
I am looking into the possibilities of having Zoom recordings captured in Salesforce.
I understand this can be potentially be done with the use of Einstein Conversation Insights which can provide recorded snippets of calls/meetings based on keywords, however currently keen on a cost free alternative if this is possible, would be good to know if anyone has tried this before and if they've been successful.
Essentially when a new recording is created in Zoom, I want to find the Event record in Salesforce and update a field with the recording URL. I have been partially successful using Zapier though there is not way of 100% matching to the record that needs to be updated.
2022-12-15 11:58 AM
Hi Alex, did you ever figure this one out? Very interested in a similar solution