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Zoom Recording is not on Cloud

group_31
Listener

Hello,

I recorded my lecture on Zoom yesterday, which is usually saved automatically onto Cloud and I'm able to access them on the "Recordings" section. However, the recording from yesterday has not shown up on Recordings Cloud yet and it has been over 24 hrs. I have to share the recording to some students that missed the lecture. I'm 100% sure that it was recording the whole time. How can I go about finding the missing recording? Thank you.

1 REPLY 1

JimmyWick
Attendee

Sign in to the Zoom web portal. Click Account Management then click Account Settings. Click the Recording tab and find the Cloud Recording option. Verify that the setting is enabled.

 

Regards,
J Wick