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Zoom Pro upgrade

GabrielaLeite
Listener

Im trying to test zoom pro for a week. I had my upgrade done but the settings didn't change at all! I still have 40 min limit on my meetings! 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @GabrielaLeite,


You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 

Follow these steps taken from the article:

  1. Sign in to the Zoom web portal.
  2. Click User Management, then Users.
  3. Locate or search for the user who you want to assign a license. There will likely only be your single account – click your account
  4. Click Edit at the end of the user row. This will open a window.
  5. Choose the User Type to assign, selecting “Licensed”.
  6. After choosing the User Type, use the drop down to select the license. There should be an indication that you have 1 available user license. Click that.
  7. (Optional) Assign add-ons by checking the boxes for the add-on. You will not likely have any add-ons, so skip this step.
  8. Click Save.

The license is now applied to your user account and you can use it immediately.


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !