cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom Does Not See Microphone and Camera

saberman
Listener

Zoom installed the latest version of the application today.  Now it does not see my camera and microphone.  Went to settings and camera image is just gray.  Text box under it is empty.

 

Tried testing microphone and camera.  Neither works.

 

How do I troubleshoot this?

 

Edit: Please ignore.  Used wrong machine.  Works fine on correct machine

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi saberman,

 

thanks for letting know.

 

eliot

View solution in original post

3 REPLIES 3

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi saberman,

 

thanks for letting know.

 

eliot

RachelRamirez17
Listener

Mine is still not working.....Is there a solution? 

riverphi
Listener

Hi, I'm having a similar problem. All of a sudden Zoom doesn't recognise the inbuilt camera on my MacBook, but only recognises the camera on my iPhone. I've uninstalled Zoom, reinstalled it and restarted the laptop, but nothing has changed. I'd be grateful for any advice please. Thanks