You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-05-23 07:30 AM - last edited on 2022-06-10 08:37 AM by Bri
Last Monday, our meeting was bombed and our plan was to have the co-host remove the bombers while I lock the room. That would have worked nicely if our options/buttons were available to use to do so - but they weren't.
My security button located at the bottom of the Zoom window was missing and when I tried to help my co-host remove the offenders, there was no option to "Remove."
This has gone from bombing to hacking now.
Tonight's meeting we will enable a waiting room but these guys are just changing their names to unassuming names and it is impossible to determine who will be an unwelcomed member or not.
Need some serious help here! I've alerted Zoom via a support tix but have yet to hear back from them.
2022-05-23 08:59 AM - edited 2022-05-23 09:01 AM
can you please have the meeting host open a support ticket with Zoom Support?
You can have them use this link for our support options:
In regards to the meeting intruders, in order to see the security options, you'll need to be the host of the meeting, and you'll need to be signed into the Zoom application as the host. If you are not the host, or if you are not signed in with your Zoom account you won't see them.
From the participant menu, the Host is able to remove meeting members, and also to report them. This will prevent them from rejoining.
As far as preventing this from happening, I recommend that you generate new meetings instead of reusing old meeting details so that if credentials to joining a meeting were ever leaked, they would not be used in the future.
I also recommend using a password, and if possible a waiting room, for all meetings. You can also use email domain verification if you know the domains of the people joining the meeting (email at workcompany dot com) could be a required domain for joining a work meeting of internal users).
Let me know if you have further questions!
2022-05-23 12:09 PM
Thanks, Micah - I did open a support tix and I was the host, and all of this that you cited:
In regards to the meeting intruders, in order to see the security options, you'll need to be the host of the meeting [check], and you'll need to be signed into the Zoom application as the host [check]. If you are not the host, or if you are not signed in with your Zoom account you won't see them. I was signed on but I couldn't see them - that was the scary part!
From the participant menu, the Host is able to remove meeting members, and also to report them. This will prevent them from rejoining. We started to remove them but then they took over the controls and the Remove option was GONE! I always report but this hasn't stopped anyone. I think they have dozens of accounts each time they do this.
We are implementing a Wait Room tonight.
This is a publicly posted recovery meeting so we can't 'hide' our password if we want to open this up to folks looking for help.
2022-05-24 08:13 AM
If it's public, then definitely using a waiting room would be important!
I hope the support escalation can get to the bottom of why you couldn't see host controls.
2023-03-15 08:53 PM
i dont no