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Zoom 5.12.0 (99) crashes frequently on Ubuntu

mnn19
Listener

Hi,

I have this issue on one system where  Zoom version 5.12.0 (99) crashes frequently in Ubuntu(20.04)Thin client machine if I update it to 5.13 it works fine. But the problem is in our office 5.12.0 (99) is the stable version that is tested and installed on all the workstations across sites. I tried reinstalling it without any luck and in the logs I see 

 

QProcess: Destroyed while process ("./zopen") is still running.
mesa: for the --simplifycfg-sink-common option: may only occur zero or one times!
mesa: for the --global-isel-abort option: may only occur zero or one times!
mesa: for the --amdgpu-atomic-optimizations option: may only occur zero or one times!
[5037:5037:0105/195636.517377:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
[5037:5037:0105/195636.741087:ERROR:shared_context_state.cc(71)] Skia shader compilation error
------------------------

Errors:

[5037:5037:0105/195636.750431:ERROR:shared_context_state.cc(71)] Skia shader compilation error
------------------------

 

Can someone help me with this.

1 REPLY 1

gauravdce07
Listener

I too am facing the same issue since 30-April-2023, both on running zoom in browser as well as its direct software (latest 5.14.7 updated on 8-May) on Ubuntu 20.04. Th crash happens randomly with zoom, like sometimes when already its been running for say 1:45 hr or sometimes 2hr etc, and the laptop cannot be booted up for next 5-10 minutes.