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Seriously, I don't expect this post to be here long, but not having the option to keep any type of real-time support unless I spend $50/month is a knock-on small business. I am a sole proprietor and only need 1 Zoom account, most of my meetings are either one-to-one or small groups I have no idea how to or want to spend $50 a month to even access the chat support option. when I looked into the business option the minimum account size was 10 accounts or 1999.00 a year. Last time I checked, small individuals made your success possible, yet now we are no longer relevant. Shame on this decision zoom, shame...