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Your settings do not allow you to schedule or edit recurring meetings

_Luke
Listener

Helllo, I have delegate access on my managers Outlook account - this allows me to edit and reschedule meetings.

 

As these meetings have the Zoom meeting embedded in the invite, I get this error message when I try and move a meeting instance:

 

"Your settings do not allow you to schedule or edit recurring meetings"

 

I have checked the Zoom settings and I can only find the Schedule Privilege section where I have my manager added but there doesn't seem to be a way to upgrade my priviliges.

 

Most of our meetings are recurring meetings so this is a vbit of an issue as I can't effectively manage her calander. Does anyone have any ideas how to fix this?

 

Thanks in advance!

 

Luke

17 REPLIES 17

gadaniels
Listener

Hi Luke - Just came across this same issue. In my case, it's because I set the recurring meeting without an end date. I received the warning message: "When you schedule Zoom recurring meetings without an end date, you will not be able to see or edit specific occurrences in Zoom." So I am updating it to have an end date, and should then be able to update specific instances. Hope this helps you as well.

Hi - thanks for getting back to me. This is interesting, the meeting series does not have an end date so I'll see if it works by adding an end date and then trying to move an instance.

 

I can't quite work out why this functionality is in place....

Pegret
Listener

I just received this same error message today. I was able to change my recurring meetings yesterday, but today I can't (after adding the latest update)

gadaniels
Listener

Update -- I restarted my computer and now it is working normally, without any issues. Changing the end date did not work, but once I restarted it stopped giving me any error messages. Maybe there is an issue with the update?

My meetings already had an end date. I tried restarting my computer, now I'm getting an Error:300 message

So annoying

GeorgiaBroske
Listener

We are getting the same message.  Reboot seems to resolve.  Weird.

CarlaA
Zoom Moderator
Zoom Moderator

Hi @Pegret 

If you are receiving Error: 300 please edit the meeting via the Zoom web portal and change the scheduling info (Recurrence) to “No Fixed Time” 

Screen Shot 2022-12-12 at 10.09.41 AM.png

 

Let me know if that works! 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!

The system would not let me update update the reoccurring meeting. I had to cancel each individual meeting (1 day at a time) then reschedule the reoccurring meetings all over again. Very frustrating, but I finally got my calendar back to working status. THat last update really messed up my outlook

CarlaA
Zoom Moderator
Zoom Moderator

Hi @Pegret, thank you for taking the time to provide us with an update! I'm happy to hear that you were able to resolve the issue and I am sorry that the update disrupted your service.

 

 

Carla,
Zoom Community Team

What about my issue?

CarlaA
Zoom Moderator
Zoom Moderator

Hi @_Luke !

 

Can you please try editing the recurring meeting via the Zoom web portal and change the scheduling info (Recurrence) to “No Fixed Time”

Screen Shot 2022-12-12 at 10.09.41 AM.png

 

 

Keep me updated!

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!

 

Hi @CarlaA  i'm trying to do this but i don't have the option for no fixed time. I'm getting Error 300;Cannot edit webinar when i try to extend a recurring meeting in Outlook. I have extended the meeting date in Zoom already. Any thoughts here?

CarlaA
Zoom Moderator
Zoom Moderator

Hi @twenke., just to confirm, when you log in to the Zoom web portal at zoom.us/profile and try to manually edit the meeting that you host, you do not have the option to change from “Recurrence” to “No Fixed Time”?  If so, can you please take a screenshot of this page while keeping any personally identifiable (meeting id, name , etc)  information blocked out?

 

Thank you! 

Carla,
Zoom Community Team

I am having this same issue. I need to add a new person to a recurring meeting series. I am getting a message that my settings do not allow me to edit the meeting. I have no option to change the recurrence to "no fixed time". I attached a screenshot so you can see what it looks like on my end.

Hi @wilshann , can you please try editing the meeting recurrence to no fixed time in the Zoom web portal (https://zoom.us/meeting#/upcoming). 

 

fyi, I have deleted your screenshot as it contained your meeting ID. 

 

Keep me updated! 

Thanks Carla. It is already selected as no fixed time in the portal.

Thanks for the quick reply @wilshannWe do know that the error "your settings do not allow you to schedule or edit recurring meetings" is a known issue for a specific version of the Zoom outlook plugin. Please make sure that the user is using the latest version. 
 
If still experiencing the issue, you can try the following as well (Please complete all steps as follows):

  1. Sign out of Zoom
  2. Close Outlook
  3. Relaunch Zoom
  4. Sign in
  5. Launch Outlook

 

Let me know if that helps!

Carla,
Zoom Community Team