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I recently upgraded my pc motherboard, processor and memory.
It began randomly restarting. I narrowed it down to Zoom.
I changed OS. (Win 10 to 11) Still had the problem.
I changed cameras. Still had the problem.
I changed various video settings. No change.
I changed video cards. No change.
I tested the ram - it was fine.
Then I noticed that the restart happened when I turned on "blur" background.
I've tried other virtual backgrounds and they also cause a restart. Sometimes it happens within seconds, sometimes takes a minute or two.
I looked at these forums but did not see any posts related to this problem - so here you go.
Please fix this Zoom.
Hi @mohnston, thank you for using the Zoom Community to seek support. I see you asked your question a while ago and have yet to receive a response… I apologize for the delay! I appreciate your patience, are you still running into this issue?
Suggest taking a look into our Zoom Basics Frequently asked questions