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2023-03-01 01:31 PM
I started a meeting 7pm PST and our business partners where not allowed for join the meeting at this time?
THis meeting is not accessible from the Phillipines at this time
Then we submitted a ticket and got this message which was not very helpful either
Unfortunately, we are unable to respond to your open ticket at this time.
Instead, use our online resources to learn more about using Zoom, find answers to questions, and troubleshoot technical issues.
If you are a part of a corporate account, and need advanced technical support beyond our online resources, please contact your Zoom account administrators.
Thank you for choosing Zoom!
2023-03-01 03:18 PM - edited 2023-03-01 03:24 PM
Account owners and admins can either allow participants from specific countries/regions to join a meeting or block entry for participants from specific countries/regions. The account owner can also leave this setting up to each meeting host to configure for each individual meeting.
Have you confirmed the meeting/ account settings in regards to this?
If my reply helped, don't forget to click the accept as solution button!