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Why can't I view my recording?

DB-Pleasehelp
Listener

I get the error that I need to be logged into the same profile as the one who recorded the session. However, I am obviously that profile as I am given the option to "open" a LOCAL recording. I have a project that is due tonight, and it relies on having access to this recording. Please help if possible. Thanks!

1 REPLY 1

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

Hope this article helps in viewing your local recordings, if the recording happened:

 

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.