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White text bar appearing at the bottom of my screen

MartinRoland
Listener

When I sign into a Zoom meeting now, I have a white bar at the bottom of the screen with the words 'type something' in it, though they appear in mirror writing to me. I've no idea how I got it or how to get rid of it.  I've attached a picture. Can anyone help?

4 REPLIES 4

RN
Zoom Moderator
Zoom Moderator

Hey @MartinRoland what's displayed in your screenshot is quite interesting, as I've never seen this or experienced this before... Have you tried uninstalling and reinstalling Zoom from https://zoom.us/download? Try that first and let me know if that helps. 

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I'm having the EXACT same thing happen. It appeared yesterday - embarrassing in a meting I was running. It's there every time I open Zoom. AND even though it syas 'tyep something' I can't get into that space at all. BTW, this popped up shortly after I did the latest update. 

I know you're going to recommend uninstall/reinstall - I have a load of videos and participant lists stored. Do that 'stay put' if I do the uninstall/reinstall?

It seems unlikely that it's an install issue since it's happening across a range of users.

 

kingj33
Listener

I have had the same thing happen to me. I am currently in a Zoom meeting so uninstalling and reinstalling is not an option. I have looked at all the possible helps through settings, but none seem to help.

RN
Zoom Moderator
Zoom Moderator

Hey @MartinRoland checking in on your discussion and was wondering if uninstalling/reinstalling helped? 

 

Also, @kingj33 can you screenshot what you're seeing as well? 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️