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Browse Backgrounds2021-12-02 07:04 AM
Hello, my video screen keeps going white. Sometimes after about 10 minutes my image appears but then it might disappear again. Can anyone tell me which settings I need to change to resolve this issue? Many thanks!
2021-12-08 10:25 AM
Hey @SSH, do you mind sharing a screenshot of what you're experiencing? Looking forward to your response!
2021-12-15 02:10 PM
2021-12-15 02:10 PM
Please help asap! thank you
2023-09-27 08:02 AM
I am having this problem. someone commented that it was the external webcam, but i have never experienced this problem until i moved into a new apartment. it happens every day i use zoom now.
2023-10-02 01:05 PM
Why would all of us be having issues with the external webcam at the same time. Need help!
2023-10-02 01:07 PM
I fixed this issue by getting a new external webcam, in case it's helpful!
2023-10-02 01:07 PM
Any suggestions?
2024-03-18 12:04 AM
I am also experience the same white screen after sometime image appears and again the screen goes to white. How to resolve it !! Kindly help me through
2022-02-07 11:05 AM
I have this issue as well. All of a sudden this morning when I was on a Zoom call (that I initiated from the Zoom desktop app on my PC, running windows 10) my video disappeared and in it's place a white screen is visible. I restarted Zoom, and then restarted my laptop and neither method fixed the issue. I have attached a screenshot here.
2023-10-02 01:06 PM
I have the exact same problem also running Windows 10. Need help Zoom.
2023-10-02 01:08 PM
I bought a new external web cam and it fixed the issue, FYI.
2022-04-06 09:14 AM
I am having the same problem. Did anyone figure out a solution?
2022-04-06 09:16 AM
It ended up being my external webcam that was causing the issue. I got a new one and it fixed the issue for me. Hope that helps!
2024-01-02 05:50 AM
i have same issue tried all setting till not solved