When a participant is spotlighted, there is no video.

[Jagnyc]

I've been having an issue seeing spotlighted participants. I can see everyone else, but the spotlighted square goes black. Has anyone had this issue?

[CarlaA]

Hi @Jagnyc, welcome to the Zoom Community! I see you have not yet received a response from the community so I wanted to check in. Are you still experiencing this issue? If so, let me know and I will try my best to help you get this resolved. Thanks!

Moderator 

Zoom Community Team