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So super weird issue that only has zoom as the common thread.
Issue: After being in a Zoom meeting for 20-30 minutes, the user's keyboard stops working. This is while in the zoom call and after leaving it. This is an ongoing issue and the user has updated zoom 3 times since the issue occurred and it's still present. User is completely up to date with all OS, app, and driver updates.
What I've tried:
• Restarting the computer
• Updating Windows 10
• Upgrading to Windows 11
• Updating all available drivers
• Updating Zoom
• Uninstalling/Reinstalling Zoom
• Removing and re-adding keyboard drivers
• Complete wipe of Windows and all personal information
• Assigning a brand new laptop
• Using an external keyboard
Whenever it does go away, regardless of what I do, it comes back once the user joins a Zoom meeting. No idea where to go next.
I have exactly the same problem, except that it does not occur when I am the zoom host. When I join meetings hosted by others, I can almost never use the chat because of this problem. One or two letters I key in will appear, but backspace or delete don't work either. I also cannot write in other apps until I restart my laptop.