Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
Showing results for 
Search instead for 
Did you mean: 

Weird keyboard issue related to zoom


So super weird issue that only has zoom as the common thread.


Issue: After being in a Zoom meeting for 20-30 minutes, the user's keyboard stops working. This is while in the zoom call and after leaving it. This is an ongoing issue and the user has updated zoom 3 times since the issue occurred and it's still present. User is completely up to date with all OS, app, and driver updates.


What I've tried:

• Restarting the computer

• Updating Windows 10

• Upgrading to Windows 11

• Updating all available drivers

• Updating Zoom

• Uninstalling/Reinstalling Zoom

• Removing and re-adding keyboard drivers

• Complete wipe of Windows and all personal information

• Assigning a brand new laptop

• Using an external keyboard


Whenever it does go away, regardless of what I do, it comes back once the user joins a Zoom meeting. No idea where to go next.



I have exactly the same problem, except that it does not occur when I am the zoom host. When I join meetings hosted by others, I can almost never use the chat because  of this problem. One or two letters I key in will appear, but backspace or delete don't work either. I also cannot write in other apps until I restart my laptop.