Showing results for 
Search instead for 
Did you mean: 

Want to share powerpoint as background, but option is grayed out


I'm on Win 11 with Office 365 on my desktop (not cloud) and using the most current Zoom Pro and using virtual background images frequently, yet I cannot share powerpoint as background because the option is grayed out. I don't find any signs of NVIDIA on my computer so I can't follow the steps that I've seen recommended related to that on an older post. 

Really want to use this feature but don't know what more I can do.  I tried turning off my usual background image to see if that was a factor, but it didn't help.  Screen shot as attachment.  Thank you! 


Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @MiloInSanDiego 

Looking at the support article, the most likely thing causing that is your device not supporting virtual background. Can you set a virtual background without a green screen? 

Fair question, but not the answer.  I use Virtual background all the time, often switching between several within a session to share images behind me in places when the host has "Share Screen" disabled.  Hoping for other possible solutions on this.