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I use a MacBook Air and I need to use the virtual background without using a green or a blue background for my meetings but unfortunately I don t have such an option, because the pictures are not enable to use them. The only choice which the app allows me to use the virtual background is by using a green or a blue background. I deleted and re-install the app but nothing. I also tried to fix it using the manually-option but still no result.
Could anyone give me a solution?
Thanks in advance
Unfortunately, it seems your Macbook Air's processor does not meet the system requirements for "image only without a green screen", as listed here: https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements
Yes but my Macbook Air's processor operates with macOS Monterey, version 12.6.1 which means that is one of the system requirements for "image only without a green screen", the below one: