cancel
Showing results for 
Search instead for 
Did you mean: 

Video stopped for all and scheduled meetings gone

kja
Listener

Our account was working fine last week.  When we tried to have a scheduled meeting this week, none of us could see our video and our clients couldn't see us.  On top of that, all my recurring meetings have disappeared.  I have uninstalled and reinstalled the client but nothing has changed.

 

1 REPLY 1

Jameswalter
Participant

If you attempt to join or start a meeting that no longer exists, you may encounter an error message stating: “This meeting ID is not valid.” This means that either the meeting session has been deleted by the host or the non-recurring meeting has expired (scheduled timeframe has passed).

 

Hope this helps,
John