Showing results for 
Search instead for 
Did you mean: 

Video recording files


I recorded a meeting and can see 2 files on my local drive - recording.conf and audioxxxxxx.m4a. I can't see a link in my local recordings from within the zoom application. How can I now view this recording?


Zoom Moderator
Zoom Moderator

Hi @Meg_CDI, welcome to the Zoom community! If you recorded to your local computer, you won't be able to find the recordings in the Zoom application; you would only be able to see it on your computer.


To record and save steps on your computer

To open Steps Recorder, select the Start button, and then select Windows Accessories > Steps Recorder (in Windows 10), or Accessories > Problem Steps Recorder (in Windows 7 or Windows 8.1).

Select Start Record.

Go through the steps to reproduce the problem you’re trying to diagnose. You can pause and resume the recording at any time.

(Optional) As you record, select Add Comment, use your mouse to select the part of the screen that you want to comment on, type your comment, and then select OK.

When you’re done, select Stop Record.

Review the record of the steps you followed to make sure it shows what you want it to show. Select Save, name the .zip file, choose where to save it, and then select Save. Now you can attach and send this .zip file to the person helping you troubleshoot the problem on your PC. It can be viewed in any web browser.



Rachel Gomez