Video not working on chromebook

[kerryngai]

Hi, the video on zoom does not work on our new chromebook, with a black screen. Tried with zoom pwa and zoom online but still no video. Please help!

I also have a mac and no issues there. 

[Griffpatch_zoom]

Hmm maybe its the camera error. or your device isn't compatible with zoom. or are the updates making it do that

[kerryngai · Accepted solution]

Thanks! After searching online for some time, I found out there is a physical on/off button on the left side of the HP chromebook. It says is for extra security purposes!??