Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Until recently my video framing was fine. Now it's right skewed.
I launch create or join a Zoom meeting (Basic or Premium) and the video of me is now skewed to the right heavily. Normally, when I'm in front of my laptop and typing the view/video of me is centered. Now, with me typing the video of me via Zoom is heavily right skewed so that I have "half a face".
What can be done to correct this? The video quality is normal.
Solved! Go to Solution.
You can resolve this by checking the following settings in your Zoom desktop client under the Video settings: Adjust for low light, touch up appearance, and HD (if you have HD enabled on the web). Log out of the app and then sign back in. If the problem still persists after those settings are checked, you can also go into the advanced settings under Video, and then flip the Video Rendering Method to: Direct3D9.
Sometimes when something like that happens, you have to try updating your computer's BIOS and/or video drivers. These should be available on the manufacturer's website (for instance, my company has Dell Latitude laptops, and I can always google "Dell Latitude 5420 drivers" for instance to bring up the drivers for this model, then I can search for BIOS and download/run the BIOS update).
I've had people with similar issues where the video got skewed or the colors got messed up, and updating BIOS usually fixes it (sometimes the video driver as well).