Ready to set up and use Zoom, but aren't sure where to start? Begin with our onboarding support experience for everything you need to get started.

Get Started
cancel
Showing results for 
Search instead for 
Did you mean: 

Video Stopped Working on MacBook Pro

mommapat
Observer

In the last month or so, my video on Zoom meetings just stopped working on my MacBook Pro 2018 15-inch running Monterey 12.1. Prior to that it worked fine. None of the trouble shooting steps seem to help. I only have the single built-in FaceTime camera on this device. The camera light is green, and I have set video on the Zoom app to be on. Out of ideas. 

1 REPLY 1

jeremyjustin
Community Champion

Hi @mommapat thank you for your post here on the Zoom Community! I was looking to see if there may have been anyone else with your same issue. I came across this post in the Community which could help. Basically it's suggesting to update the Zoom client because we fixed a camera issue in the past

https://community.zoom.com/t5/Meetings/Zoom-compatability-with-macOS-Monterey-and-ATEM-Mini/m-p/2292...

 

Could you take a look and see if it fixes the issue when you update? 

 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!