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I am having the same issue. I am trying to "preview" my background picture selection, which I should be able to do under a "Video" tab. But there are no tabs at all. No "General" tab. No "Audio" tab. "No "Video" tab. Etc. etc. Only a long list of narratives, with selection options for other things. One reason for previewing is that today a background I had never selected popped into my video image in a meeting. So far as I know I had not authorized a background picture at all. NOW, I want to choose a background and have it stay in place. Otherwise, I fear that any random picture on my system might show up as a background during a meeting. I am Basic User, using Zoom on a PC with Windows 10.
If you are using the Zoom app, please try the following in order to view your video settings:
1. Open Zoom app
2. Select the Home icon on the nav bar at the top of the app
3. Click on the small gear icon in the right hand corner
4. Select the Video option on the left hand side.
I hope this helps!
Zoom Community Team