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When I use Zoom on my desktop computer, the video picture that I see of me is distorted. See pic. Other members of the Zoom session tell me that my picture on their end is fine, no distortion. I had this problem on a previous computer and thought that it was a video card problem. However, I changed the video card (three different times) and it persisted. I bought a new computer and exactly the same problem occurred. I do not have this problem on a laptop which uses the same internet resources and sits adjacent to the desktop. Any suggestions as to cause or cure?
Solved! Go to Solution.
Has the camera been the same the entire time? Your image that you are seeing is your local camera image. It stays local on your network. (ie...your reflection image on the Zoom meeting doesn't go to the Zoom cloud and back to your desk). There may be an issue with your camera if it has been the same one throughout this experience.
I have a similar problem with vertical stripes only but the camera works fine with Skype. A relative had the same problem as me until a message from Zoom about an update, and then there were no problems. How do I get the necessary update?
I'm having a similar problem. I saw this fix on Reddit, and several people seem to be happy with it. I have implimented it but need to see if it works, the next time I go into a zoom meeting.
I have seen the same video distortion in our Zoom meetings.
Hello again all - I tried Graham Js suggestion - and unfortunately it hasnt made any difference. Has anyone from Zoom got any suggestions for us that might work as this problem only relates to my zoom image not to Facetime, Skype or Googlemeet. And in my case I have to switch off the image because that is what the others are seeing too and its disturbing. Thank you, Mand
It may be best at this point to open a Support ticket so the Engineers can look at your issue. Please include a Zoom meeting ID where the problem most recently occurred. Also please include the screenshots you posted in the forum.