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Used the wrong Mail ending for my new paid account - How can i change it to get access?

JohannesWille01
Listener

Hi, i used the wrong Mail ending for my new paid account (.de instead of .berlin) - How can i change it to get access? Zoom wants to send me a verification code but sends it to the wrong adress to which i do not have an access. Can you help me?

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Sorry, @JohannesWille01 – the volunteers here in the Zoom Community don’t have access to your account. 

I’d suggest putting in a Support ticket at https://support.zoom.us/hc/en-us/requests/new – they should be able to help you. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !