cancel
Showing results for 
Search instead for 
Did you mean: 

Upgradation is still not done despite payment

MPuri
Listener
 
2 REPLIES 2

crchan123
Note Taker | Zoom Employee
Note Taker | Zoom Employee

Hi @MPuri, welcome to the Zoom community! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Has your account upgraded yet? 

Facing the same problem in Jan 2024!  Created a new account and purchased a pro plan personal. Received e-mail on payment receipt. But my plan stats is still basic. I have made annual payment close to 170 USD!  please help find a resolution.