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Update Stopped, then New Download Stopped

DougHines
Listener

I started a Mac Zoom update which stopped and did not complete. I could not even close the update window.

I used an App Cleaner & Uninstaller to completely uninstall Zoom.

Upon downloading newly and reinstallation, the installer completely stopped again with the message window “Waiting for other installations to complete.” When I try to quit the installer I get this message, “The Installer is busy. The window can’t be closed.”

So the install won't complete, and the install window cannot be removed from my desktop.

Any idea how I can correct this situation so that I can download Zoom again?

1 ACCEPTED SOLUTION

DougHines
Listener

THIS SITUATION HAS BEEN SOLVED.  I did an emergency shutdown (held the off button for 10 seconds) which not only shut the computer down, it halted/interrupted the installation process. When I restarted, I downloaded Zoom, and everything is working now. Thanks All.

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2 REPLIES 2

DougHines
Listener

THIS SITUATION HAS BEEN SOLVED.  I did an emergency shutdown (held the off button for 10 seconds) which not only shut the computer down, it halted/interrupted the installation process. When I restarted, I downloaded Zoom, and everything is working now. Thanks All.

Dear sir I need cleaner job please help me