This seems too simple. When I opened my Zoom account, I wrote in my name. It's always appeared when I enter Zoom meetings or start my own.
Recently updated to the newest version of Zoom. My name now appeared as "user". Well, I figured I needed to go into my Profile and curate that setting. I find my real name still embedded in the settings in my Profile. I erased my real name, wrote in my real name again. Saved it carefully. Exited the online web page for Zoom.
Opened a new Zoom meeting to test it. My name still appears as "users". I am aware of how to edit that information in an active Zoom meeting- but that does not resolve the problem. I shouldn't have to edit that mistaken ID name for every single Zoom I attend.
Since I did go into the Profile and make sure my real name showed, what is the cause and solution of my still being identified as "user" in all Zoom meetings?